Privacy Policy

At Phoenixperfume.com store, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.  

1.What Information Do We Collect?

When you purchase from our store, we collect personal information such as your name, address, email, and payment details as part of the buying and selling process. 

When you browse our store, we also receive your IP address to help us learn about your browser, operating system, and user experience. 

If you opt-in, we may send you emails about new products, promotions, and updates.  

2.Consent

How Do We Obtain Your Consent?  
By providing personal information to complete a transaction, verify your payment, place an order, or arrange for a return, you consent to our collection and use of that information for the intended purpose only.  

For marketing purposes, we will either ask for your explicit consent or provide an option to opt out.  

How Can You Withdraw Consent?  
If you change your mind, you may withdraw your consent at any time by contacting us at support@phoenixperfume.com or mailing us at: 
Phoenix Perfume,
420 SW 7th St, Miami, FL 33130

3.Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Service.  

Payment & Security

We process payments securely through Stripe, which ensures encrypted transactions. Your payment data is never stored on our servers. Stripe will return any refunds directly to the original payment method used during checkout.  

For more details, please review Stripe’s Privacy Policy.  

5.Third-Party Services

We work with trusted third-party providers, such as payment processors and shipping carriers. These providers only collect, use, and disclose your information as needed to complete your purchase.  

Certain providers may be located in different jurisdictions, which means your information may be subject to local laws. We encourage you to review their privacy policies.  

When you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.  

6.Security Measures 

We take security seriously and follow industry best practices to protect your personal information. Your payment details are encrypted using SSL technology and stored with AES-256 encryption.  

While no system is 100% secure, we comply with PCI-DSS standards to ensure the safe handling of your payment information.  

7.Cookies

We use cookies to improve your experience. Below are some examples:  

  • _session_id: Stores session information.  
  •  _shopify_visit: Tracks store visits (expires in 30 minutes).  
  • -cart: Stores cart contents (expires in 2 weeks).  

You may choose to disable cookies in your browser settings.  

8.Age of Consent

By using this site, you confirm that you are at least the age of majority in your state/province or have given permission for your minor dependents to use this site.  

9.Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes take effect immediately upon posting. If significant changes are made, we will notify you on our website.  

10.Contact Information

For any privacy-related concerns or requests, please Contact Us.